Returns Policy


Orders that are shipped via a standard tracked delivery delivered by Royal Mail. A tracking number will be available and sent to customer once items are shipped.

STANDARD - 5 to 7 business working days

Please send all queries on international orders to



An order is placed when the buyer has agreed to the terms and conditions as described by Denaj Beauty Leeds.
We accept return of goods where products are faulty or damaged and were not advertised as damaged, unpackaged or with no lid. At the discretion of our management, we may require photographical evidence to support claims for damages. Denaj Beauty Leeds offer refund to the purchaser within 14 days with receipt. We can either offer a refund or replacement. Cost incurred in returning goods to the company for refund is the sole responsibility of the purchaser. Please note we will not cover return postage costs for Special Delivery or any other courier services. The purchaser must ensure that you obtain proof of posting as items being returned are the responsibility of the customer until the items reach our offices.